Anishjai Raju

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A STORY OF AN ENTREPRENEUR

on August 18, 2016

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Two Key lessons from Kejriwal for entrepreneurs

There must be a number of reasons why Kejriwal’s party did so well in recent elections. From being an underdogs they went on to win with historic margin. A cricketing equivalent would be UAE cricket team beating India by the largest ever runs margin. I have identified two key lessons that entrepreneur’s can learn from Kejriwal. One lesson he gave before the elections and the other was after the elections. Pre-election Lesson: In case your customers feel you messed up, apologize unconditionally and reassure them that the mistake will not happen again. Give them a freebie. In management terms, this is known as the Service Recovery Paradox and defined as ‘… a situation in which a consumer has experienced a problem which has been satisfactory resolved, and where the consumer subsequently rates their satisfaction to be equal to or greater than that in which no problem had occurred’. All great American companies have been doing this for years. Kejriwal did this brilliantly and the ...

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The Metaverse, a technology that was once highly anticipated for enabling users to socialize in a virtual world resembling a video game, has met its demise as it was deserted by the corporate world. The technology was only three years old. Facebook founder Mark Zuckerberg, change of the Facebook name turned, Meta that name of the game with the wall street investors though more of metaverse mere an outlook of avatars and cumbersome hardware. The Metaverse offered people the chance to engage in an "immersive" experience and live us our moments into new virtual world which believed to be "an expansive, immersive vision of the internet." Why anyone strap a clunky headset to their face to attend a low-quality, cartoon concert. The actual technology failed when no one wants to strap a clunky headset to their face to attend a low-quality, cartoon concert the deliver on this promise throughout its short life. Once the tech industry turned to a new, more promising trend ...

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